Why is my iPhone XR frozen and won't turn off?
Matthew Wilson
Updated on January 04, 2026
To force restart iPhone X, iPhone XS, iPhone XR, or any iPhone 11, iPhone 12, or iPhone 13 model, do the following: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button.
iPhone 13
The iPhone 13 and iPhone 13 Mini (stylized as iPhone 13 mini) are smartphones designed, developed, marketed, and sold by Apple Inc. They are the fifteenth generation of iPhones (succeeding the iPhone 12 and iPhone 12 Mini).
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How do I force my iPhone to turn off XR?
In those cases, you need to force quit your iPhone. Instructions are similar for each model, but differ slightly. iPhone X, Xs, Xr, 11, or 12: Press and quickly release the volume up button, then do the same with the volume down button. Hold the side button until the Apple logo appears, then release it.What happens when force restart doesn't work on iPhone XR?
You need to press the volume up button and volume down button very quickly, but not at the same time. The side button is what Apple calls the power button on newer devices. After a few seconds of holding down the side button, your iPhone should restart itself.Why is my iPhone frozen and wont turn off?
Keep charging your phone for at least 15 minutes. Now press the volume up and then volume down buttons. After that, long-press the side button until “Apple” appears on the home screen. This will fix the problem immediately.How do I get my iPhone to unfreeze?
An immediate way to unfreeze your iPhone is by performing the hard reset. Hold the "sleep/wake" button on your iPhone and the "Home" button simultaneously for 10 seconds until an Apple logo appears on the screen. The iPhone will restart back to normalcy.How to Force Reboot/Restart iPhone XR - Frozen Screen Fix
Why is my iPhone XR screen not working?
Try a soft resetSoft reset, also known as restart, is a simple yet sometimes effective way to fix unexplained bugs that lead to iPhone crashes, random reboots, freezing, missing notifications, keypad freezes, and, in your case, unresponsive screen. Restart works by clearing the operating system and a device's memory.
How do I force my iPhone to turn off when not responding?
Press and hold either volume button and the side button until the power-off slider appears. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.How do I force my iPhone to shut down?
Simultaneously press and hold the Side button (formerly known as the Sleep/Wake button) and the Volume button—either up or down, it doesn't matter which. Release the buttons when the shutdown screen appears. Slide to power off your iPhone. That's it!Why is my power button not working iPhone XR?
There are a few common reasons your Power button isn't working. They include: Your phone case is blocking the Power button. The button is damaged or dirty.Why is my iPhone screen frozen?
There are five main reasons why your iPhone may be freezing or unresponsive: Your iPhone needs to be restarted. Your battery is low. Your iPhone is running out of storage space.What happens when a hard reset doesn't work on iPhone?
1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue: Press and quickly release Volume UP button. Press and quickly release Volume DOWN button. Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds.Why is my iPhone XR glitching?
This is when the memory space is running low. In new devices, performance issues are often attributed to software errors including rogue apps, bad updates, malwares and system bugs. In worst cases, a device may perform sluggishly or is often freezing due to hardware damage.Is iPhone XR a failure?
iPhone XR sales estimates indicate it's not an unsalable failure whatsoever. Counterpoint Research recently issued its sales estimates for November, concluding that "iPhone XR became the best-selling iPhone model." That's a strange observation to make if that model were actually a failure that Apple couldn't sell.What to do if iPhone is not responding?
If your screen is black or frozen
- Press and quickly release the volume up button.
- Press and quickly release the volume down button.
- Press and hold the side button until you see the Apple logo.
- If your phone doesn't turn on, follow these steps to check your hardware and charge your phone.
How do I force my iPhone to restart if my buttons aren't working?
How to Restart an iPhone if the Buttons Are Broken or Not Working
- Go to Settings > General and tap Shut Down.
- Drag the power off slider to the right to turn off your iPhone.
- Wait for at least 30 seconds.
- Finally, to turn on your iPhone, plug it in to charge.
How do I factory reset my iPhone unresponsive screen?
Helpful answers
- Plug your iPhone into your computer and open iTunes. ...
- Press and hold the Sleep / Wake Button and Home Button together for 8 seconds.
- After 8 seconds, release the Sleep / Wake Button but continue to hold the Home Button.
- Let go of the Home Button or volume down button. ...
- Restore your iPhone using iTunes.