What debt collectors Cannot do in South Africa?
Isabella Bartlett
Updated on January 19, 2026
A debt collector is not allowed to:
Use force or threaten to use force against you or your family. Physically threaten you or your family. Give, or threaten to give, information to the consumer's employer that may affect their opportunities as an employee. Serve any false legal documents.What are 3 things that a debt collection agency Cannot do?
Debt collectors cannot harass or abuse you. They cannot swear, threaten to illegally harm you or your property, threaten you with illegal actions, or falsely threaten you with actions they do not intend to take. They also cannot make repeated calls over a short period to annoy or harass you.Can debt collectors take you to court South Africa?
If the debtor has no property (movable or immovable) to sell to settle the debt the creditor may proceed with a financial enquiry in court. This is known as a Section 65A (1) Notice for the debtor to appear in the relevant court together with all his/her financial documents as proof of all income and expenses.What happens if you can't pay your debt in South Africa?
Can you go to jail for not paying debt in South Africa? The kind of loan that you owe determines if you will go to jail for not paying it or not. If you refuse to pay your taxes or child support, for instance, you might be sent to jail.How long can you legally be chased for a debt in South Africa?
A consumer has not made any payments/acknowledged the debt directly or indirectly for the time periods specified below: Personal loans, credit cards, retail accounts and vehicle loans: three years. Mortgage loans, debts by court orders and money owed to the South African Revenue Service (SARS): 30 years.How To Deal With Debt Collectors - What They Cannot Do
What happens if you ignore a debt collector?
Ignoring or avoiding the debt collector may cause the debt collector to use other methods to try to collect the debt, including a lawsuit against you. If you are unable to come to an agreement with a debt collector, you may want to contact an attorney who can provide you with legal advice about your situation.Can debt be written off in South Africa?
It is only possible to write off debt if it is in write-off mode as prescribed by lenders, or if it is withdrawn. The debt may only be prescribed by the credit provider if it has never been issued with any notice of collection, or if it has never appeared in court.Can I be jailed for debt?
You can't be arrested for debt just because you're behind on payments. No creditor of consumer debt — including credit cards, medical debt, a payday loan, mortgage or student loans — can force you to be arrested, jailed or put in any kind of court-ordered community service.What happens after 7 years of not paying debt?
Unpaid credit card debt will drop off an individual's credit report after 7 years, meaning late payments associated with the unpaid debt will no longer affect the person's credit score.What happens to a judgement after 5 years in South Africa?
A judgment remains on your credit record for 5 years or until it is paid in full or a rescission is granted by the courts. Although not always the case, in general a consumer is listed as defaulting before a credit provider applies for a judgment.What happens if I can't pay a judgement?
Most credit card debt is "unsecured," meaning it is not backed by property such as a home or car. But after a judgement ruling, the creditor can take steps to seize part of your salary, freeze your bank account, or even haul away your belongings.Can a debt collector refuse a payment plan South Africa?
Can A Creditor Refuse A Payment Plan In South Africa? If your bank has a claim for money taken out of your wages, they cannot take it without your consent.An employer can, under certain circumstances, pursue these actions against an employee when an employee is facing judgment.Can a debt collector enter my property?
Debt collectors can't:Visit or enter your home without permission. They are required to tell you when they are intending to visit you, and get your consent. Enter your house or take any goods. Act in a way that threatens or intimidates you.