Can my energy supplier insist I have a smart meter?
Ava Arnold
Updated on January 18, 2026
In short, no. Energy companies must take “all reasonable steps” to install smart meters in their customers' homes, and while the Government and regulators believe they are a good idea for consumers, they are on record as stating that there is no obligation to have one installed.
Why you shouldn't get a smart meter?
The chief concern of smart meter critics, besides the cost, is the potential privacy concerns that come with a household's data being transmitted to a supplier.Can I be forced to have a smart meter UK?
Smart Meters will be rolled out as standard across the country by 2024. But there will not be a legal obligation on individuals to have one unless your existing meter is faulty or has reached the end of its certified life.Is it compulsory to have a smart meter?
Is a smart meter compulsory? The simple answer is 'no'.Should I say no to smart meters?
Smart meters are not mandatory and you have the right to refuse one if you wish. However, if your current meter is too old, it can be a safety hazard to not get it replaced. Speak to your energy supplier about your concerns if this is the case.Why I Regret Having a Smart Meter Fitted & Be Careful of Energy Comparison Sites
Why does the government want everyone to have smart meters?
The Government believes smart meters will help households reduce their energy consumption, lowering their bills and carbon emissions. It is also part of a plan to make the market more efficient and balance the amount of energy being supplied with what is being used.Why do energy companies want smart meters?
Smart meters improve your awareness of energy consumption. By changing behavioural habits and informing decisions to buy more energy efficient appliances there is less pressure on the electricity grid. Smart Energy GB estimate a 24% decrease in emissions from homes and businesses by 2030.Can I refuse smart meter?
Refusing a smart meterYou don't have to accept a smart meter if you don't want one. If your supplier tells you that you must have one installed, contact the Citizens Advice consumer helpline. If you refuse a smart meter, you might find it hard to access all tariffs.